My Honest Review as a UserTesting Freelancer
In this article, I share a pretty honest and candid insight towards my time as a UserTesting Freelancer.
Entering the Digital World
What is UX Design?
Before I get into the meat of this article, I want to step back and give you a bigger picture of what UX Design entails. UX Design, in a nutshell, is the process of creating tangible, hard or software products that are intended to be pleasant, intuitive, and functional for consumers. In other words, UX Design works to find ways for products to be user-friendly. A lot goes into this process and includes product design and interface, packaging, and even branding.
Who is UserTesting?
How does UserTesting work?
One of the major components of UserTesting is its R&D arm. Since companies pay UserTesting for research data, they have to find actual product users and consumers somewhere. That’s where you and I come in. You see, because of the demand for UX input, UserTesting deploys Testers from around the globe. Testers are individuals who get paid in order to provide brutally honest feedback about products, such as websites or prototype apps.
While I’m prohibited from going into detail about the specific products tested (because of NDAs), I can shine some general light on what Testers do. All qualify testers receive the opportunity to vocally evaluate a website, app, or even a logo and will have detailed steps that will have to be done in order to complete the test. These tests are typically available throughout the day. If you are examining a prototype app or website, the questions or directions may ask you to press certain buttons, ‘order’ merchandise, or ‘book’ a plane ticket. You as a Tester are then required to think out loud about your experience interacting with the product. In most instances, you will complete a brief survey and write-up about your experience. All of this is recorded and sent back to the subject firm.
Why is this important? Because the companies receiving your input will need to know whether or not their goods are ready for consumer usage.
The qualifications to be a UserTesting Tester are pretty simple. Because UserTesting is looking for people of all walks of life, you do not need a college degree or any experience in coding, tech or R&D to apply. You must be at least 18 years of age. You can also be from virtually any nation. Please note, however, that each test has its own specific set of qualifications that you have to meet.